The Service CenterMuscat ·

Every watch leaves better than it arrived

An in-house service center inside the Qurum boutique — protection, inspection, servicing and repair, handled by people who live with watches all day.

Book a service on WhatsAppOr walk in — the service desk is inside the boutique.

Inside the service center

What we do

Six things, done properly

Protection film

Invisible, precision-cut film across case, bracelet and clasp — your watch keeps its finish, not the desk scratches.

Inspection & authentication

Loupe, timing machine and paperwork review. An honest read on any watch — yours or one you're about to buy.

Service & repair

From a crown that won't screw down to a full movement service. We diagnose first, quote before any work begins.

Polishing & refinishing

Brushed stays brushed, polished stays polished. Cases and bracelets refinished to factory lines — never rounded off.

Straps & sizing

Bracelet sizing while you wait, and a leather counter for straps cut to fit your watch and wrist.

Battery & water resistance

Quartz batteries changed with fresh gaskets, then pressure-tested so the rating on the dial still means something.

How it works

Three steps, no surprises

01

Bring it in

Walk into the boutique or send a photo on WhatsApp. Either way, we look before we promise anything.

02

Diagnosis & quote

We tell you what it needs, what it costs, and how long it takes — before any work starts.

03

Collect it

You get a message when it's ready. Every job is checked on the way out, over a coffee if you have the time.

Genuine parts, alwaysQuotes agreed before work beginsInsured handling, end to endThe café is open while you wait
Visit the service desk

Inside the boutique, Qurum

Sat–Thu 10am–1pm & 4:30–10pm · Fri 4:30–10pm